Privacy Policy
Effective Date: 11/8/2026
1. Information Collected
We collect identity details, contact information, booking data, wallet and transaction metadata, and support submissions needed to operate platform services.
2. Usage of Information
Data is used for authentication, booking fulfillment, payment processing, fraud detection, user support, analytics, and platform improvements.
3. Payment and Third-Party Processors
Payment credentials and mandate authorizations are handled by integrated providers. We store only the metadata required for payment state and reconciliation.
4. Data Sharing
We may share operational data with venue partners and service providers strictly for service delivery, legal compliance, and dispute resolution.
5. Data Retention and Deletion
Records are retained per compliance and operational needs. You can delete your account from the Profile screen when signed in, or use the public deletion request page below if you cannot access your account.
6. Security
We use reasonable technical and organizational controls to protect account and transaction data, though no system can guarantee absolute security.
7. Contact for Privacy Requests
For privacy concerns, use the Support page and mention your account email, phone, and request details for faster handling.